Frequently Asked Questions

You can place an order by simply selecting your product, choosing the size, and clicking on "Add to Cart". Follow the checkout steps and provide your delivery details to complete the purchase.

Once your order is shipped, you will receive a tracking link via email. You can also track it from the "My Orders" section in your Bencut account.

Yes, you can cancel your order from the "My Orders" section within 2 hours of placing it, or until it's shipped. Once shipped, cancellation is not possible.

We offer free shipping on all prepaid orders. A nominal fee of ₹89 is charged for Cash on Delivery.

Delivery typically takes 3-7 business days depending on your location. You'll receive updates as your order progresses.

Currently, we ship only within India. International shipping will be launched soon!

We accept UPI, credit/debit cards, net banking, and Cash on Delivery (COD) on eligible orders.

Yes, COD is available for most pin codes with an additional handling fee of ₹89.

Absolutely. All transactions on Bencut.com are 100% secure and encrypted with industry-grade SSL protection.

You can return products within 5 days of delivery. The item must be unused, with original tags intact.

Go to "My Orders" → Select the item → Click "Return" and follow the steps. A pickup will be scheduled.

Refunds are processed within 5-10 business days after the returned item is received and approved. It will be credited to your original payment method.

Yes, creating an account helps you track your orders, save addresses, and access exclusive offers.

Click on “Forgot Password” on the login page. Enter your registered email to receive a reset link.

You can update your address in the “My Account” section. If the order is already placed, contact support immediately for any address changes.